At Mount Martin Tropicals, we are committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website.

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Personal Information Collected

We collect various types of personal information from our users, including but not limited to:

• Contact Information: Name, email address, and any other details provided through forms on our website.

• Payment Information: Payment details for processing transactions securely.

• Additional Information: Any other information you choose to provide while interacting with our website.

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We also collect information through cookies and analytics tools to improve your experience on our website and analyse how our services are used. This may include your browsing behaviour, IP address, and interactions with our content.

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Use of Information

We use the personal information we collect for the following purposes:

• Processing Orders: To manage and fulfil your orders, process payments, and provide you with order confirmations and related services.

• Improving Our Website: To enhance the functionality and user experience of our website, analyse trends, and improve our services.

• Communication: To send you newsletters, promotional materials, and other information about Mount Martin Tropicals that may interest you.

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Sharing with Third Parties

We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, and improving our website and customer interactions. These third parties are required to protect your information and only use it for the specific purposes outlined in this policy.

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Storage and Security

Personal information collected through our website is stored and managed by our website host provider, Wix. The storage and security practices for Wix services are governed by their policies, which you can review on the Wix website.

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Additionally, all payment transactions are processed through PayPal, a trusted third-party payment provider. The security and storage of payment information are handled by PayPal, and their practices can be reviewed on the PayPal website.

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Our website is hosted and designed by Moonset Media, a media and marketing service provider. As part of their role in managing and maintaining the website, Moonset Media is granted access to information collected through the site, including customer data, usage information, and other details provided by users. Moonset Media adheres to the same strict privacy standards outlined in this policy and uses the data only for purposes related to managing the website and improving your experience.​

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We rely on these trusted third parties to securely handle and protect your personal information.

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User Rights

You have the right to access, update, or delete your personal information that we have collected. If you wish to exercise any of these rights, you may submit a request in writing to Mount Martin Tropicals. We will process your request within 30 business days or provide a response regarding your request within that timeframe.

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Cookies and Tracking

Our website uses cookies and other tracking technologies to enhance your browsing experience. These tools are used for purposes such as:

• To gather information on how users interact with our website, helping us improve our services and content.

• To provide you with a more personalised experience by tailoring content and recommendations to your preferences.

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You can manage your cookie preferences through your browser settings, although disabling cookies may affect your experience on our website.

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Contact Information

If you have any questions or concerns about your privacy or this policy, please contact us through the options provided on our Contact Us page. We are committed to responding to all inquiries within 30 business days