At Mount Martin Tropicals, we are committed to ensuring that you are satisfied with your purchase. Please carefully review our return and exchange policy below.

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Order Cancellations

• Online orders and purchases may be cancelled at any time before collection for a full refund. Simply contact us, and we will process your cancellation promptly.​

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After Collection

• Once you have collected your order and the items have left the nursery, no refunds or exchanges are available. We highly encourage you to inspect your items carefully at the time of pickup.

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Please Note

• There are no further refund or exchange options once items have been collected.​​

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If you have any questions or concerns about your order, please feel free to contact us using the options on the Contact Us page.

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Thank you for shopping with Mount Martin Tropicals. Your satisfaction is important to us, and we are here to assist you with any questions.